App Terms and Conditions

Snapsaver Terms and Conditions

Thanks for downloading the Snapsaver app! provided by Snapsaver Ltd (CRN: 09820492) (Snapsaver, us, we, our) whose registered office is at 65 Village Heights, Gateshead, Tyne & Wear, NE8 1PW.  By ticking the box, you confirm that you have read and agree to our terms (Terms).  If you do not accept these Terms, you’ll not be able to use the Snapsaver app.

What these Terms do

These Terms (together with our Privacy Policy https://live-admin.snapsaver.co.uk/api/privacy-policy) apply to your use of the Snapsaver app. We license you to use:

  • the Snapsaver mobile application software and the data supplied with the software (Snapsaver App) and any updates or supplements to it; and
  • the content we provide to you through the Snapsaver App, using information from third parties (Service), as permitted in these Terms.

How you may use the Snapsaver App

You can download the Snapsaver App and view, use and display the Snapsaver App and the Service for your personal purposes only; and receive and use any free supplementary software code or update of the Snapsaver App incorporating “patches” and corrections of errors as we may provide to you.

How does Snapsaver work

Snapsaver is a Members only subscription app with exclusive News and Offers local to you.

#ShareTheLuv is our motto. We encourage you (our exclusive app users) to show some Luv on social media for your favourite local businesses. Check-in or add a location sticker to your social media posts so we can continue to sign the best 50% discounts for you to claim.   

Don’t forget. Snapsaver is an invite only network and you hold the keys. #ShareTheLuv with your friends and family by sharing your access codes so they can enjoy the exclusive news and discounts too. 

How do I become a Member and what are the rules on renewal and cancellation?

To become a Snapsaver app Member and benefit from exclusive News and Offers, after entering a valid access code, you will need to pay a monthly or annual membership fee for the app through the App Store (Apple, iTunes) or Google Play. 

The £34.99* annual fee includes an initial 30-day 99p* trial. Unless you cancel your membership by turning off auto-renew at least 24-hours before the end of your trial period, you will be deemed to have agreed to subscribe for an annual membership and the £34.99* fee will be debited from your account within 24-hours prior to the end of the trial.  Your annual membership will automatically renew each year for a further year membership unless auto-renew is turned off at least 24-hours before the end of the current period. Your account will be charged £34.99* for the annual renewal within 24-hours prior to the end of the current period.

Alternatively you can choose the £3.99* monthly subscription fee which will be debited from your account monthly. There is no trial offered with this membership. Your membership will automatically renew each month unless auto-renew is turned off at least 24-hours before the end of the then current period. Your account will be charged £3.99* for the monthly renewal within 24-hours prior to the end of the current period. 

You may manage your subscriptions and auto-renewal preferences in your App Store or Google Play account settings. 

Refunds can be applied for through your respective app store but not through Snapsaver. If you cancel your membership after a trial period has ended (where applicable) or before the end of the then current membership period you will not be entitled to a refund of any fees already paid.

Membership fees are non transferable and cannot be transferred from one platform to another (ie from the App Store to Google Play). Snapsaver accepts no liability for a double charge being incurred in the circumstance that you change your device and require a new subscription. 

* Snapsaver may change the price of its membership fees and/or trial fees, from time to time and will communicate any changes to you in advance and, if applicable, how to accept those changes or how those changes. Price changes will take effect at the start of the next membership period following the date of the price change. Subject to applicable law, unless some other form of acceptance is requested by us, you accept the price change by your continued use of the Snapsaver App. If you do not agree with the price change, you are able to reject the change by unsubscribing in the manner, and by the deadline, described above. 

How do I claim a Discount?

Once you have signed up to a subscription and become a Snapsaver Member, find the partnering business you want to claim a discount, offer or promotion from the Snapsaver App. The discounts from partnering businesses are displayed on the story-style carousel, with the nearest discount displayed first. Navigate the carousel, map or use our comprehensive search to find what you are looking for.

Found a discount you want to claim, however, you don’t know where the partnering business is? No need to worry – use our map or ‘take me there’ feature, which will link you to the maps facility on your mobile device, so you can find them.

When you arrive at the location and are on the associated partnering business profile on the app, tap on the ‘discount’ button to start claiming the discount. You will see a summary of the discount pop up on your screen. When you tap ‘OK – Start Discount’, at the bottom of the pop up you will see a message that states that you need to be at the location of the partnering business before you can claim your discount. There are two choices: ‘I am – claim discount’, or ‘take me there’. Press the ‘I am – claim discount’ button.

Next, you can #ShareTheLuv by choosing your favourite social network, creating a post and adding a check-in or location sticker for the partnering business or press “Skip”. Show the member of staff at the partnering business your live post before returning to the Snapsaver App to have your discount confirmed. If you chose to press “Skip” you will arrive at the “confirmation screen”.

Finally show the member of staff the “confirmation screen” to have your discount confirmed.       

If you have any other questions, please check the FAQ section on our website: https://snapsaver.co.uk/support 

Your Membership and use at partnering businesses 

Some partners may have specific exclusions for their offers. You can find these by swiping up on any offer or by pressing the Discount button on the App to show the Offer Summary. It is your responsibility to ensure a discount or offer meets your requirements and is available. We shall have no liability to you should a discount or offer be unavailable or withdrawn once you have ordered goods or services from one of our partners. 

Offers are subject to availability and are not available in conjunction with any other offers, which may include, but not limited to, set menus, happy hours and 2-4-1’s.

Partnering businesses may exclude key dates or periods including but not limited to Mothers’ Day, Fathers’ Day, Valentine’s Day, Bank holidays, School Holidays or even entire months eg December. 

Offers may also have a daily limit of availability. Once the last offer is claimed for that day no further offers will be available that day to be claimed and we shall have no liability should the daily limit have been exceeded when you come to pay for the goods or services ordered from our partner. 

Finally we will use reasonable endeavours to update our app to depict accurate information for partnering businesses. However partners are entitled to withdraw or to change the terms and conditions of their offers and their respective availability after you have become a member and we shall have no liability for any such withdrawals or changes.

Members will have the benefit of any additional partnering businesses which join at a later date and any increase in availability of partnering businesses.

Age restrictions

Some discounts, venues and content have minimum age requirements, especially those partnering businesses offering discounts involving alcohol. Please check the terms and conditions of the discount and be prepared to validate your age with appropriate identification at the venue, if you are required to do so. 

Content

The Snapsaver App uses information from third parties to provide the Services. Whilst we can’t guarantee that this information will always be accurate, we only use the information provided by sources that we trust. Snapsaver shall have no liability for inaccuracies or misleading information provided by our partnering businesses.

Partnering businesses are responsible for ensuring that any information they provide is accurate and up to date. Where it is not, Snapsaver can’t be held liable. If you have any concerns about the accuracy of data provided through the Snapsaver App, let us know. You can contact us info@snapsaver.co.uk

Refunds

If the partnering business refuses to honour your discount or there is a technical issue with the Snapsaver App, you must inform Snapsaver promptly and in any event within 14 days, Snapsaver will investigate incidents. Snapsaver shall not be liable for any savings you might have made, if the partnering business had honoured your discount. We are not obliged to resolve a complaint you have directly with the partnering business, and not with Snapsaver. Please email us at: support@snapsaver.co.uk if you are experiencing difficulties claiming a discount. 

Data Protection

Your privacy is important to us! 

To use the Snapsaver App you need to enter your first and last name and email address. The Snapsaver App also uses location data from your mobile device to deliver the Services.  This allows the Snapsaver App to display information that is relevant to your location, provide services and send you suggestions to improve your experience. 

Under data protection legislation, we are required to provide you with certain information about who we are, how we process your personal data and for what purposes and your rights in relation to your personal data and how to exercise them. This information is provided in our Privacy Policy https://live-admin.snapsaver.co.uk/api/privacy-policy.

Internet transmissions are never completely private or secure and any message or information you send using the Snapsaver App or any Service may be read or intercepted by others, even if there is a special notice that a particular transmission is encrypted.

In order to provide the Services, we may share your data with participating venues but we will always anonymise your data before we do so. 

By downloading the Snapsaver App, you agree that we may contact you through the Snapsaver App. We may send you exclusive news and discounts through the Snapsaver App, if you do not want to be notified, please do not allow push notifications. This can be found in the settings of your mobile device.

If you use the Services, you consent to us and our affiliates and licensees’ transmission, collection, retention, maintenance, processing and use of your location data to provide Services. You may turn off location data entirely on your mobile device, but this will render the Snapsaver App ineffective and you will need to turn location services back on to receive the Snapsaver Services.

By using our Services, you agree that Snapsaver is reliant on mobile operators and other third parties for the accuracy of location data gathered from your mobile device.

Support for the Snapsaver App and how to tell us about problems

If you want to learn more about the Snapsaver App or the Service, have a complaint or have any problems using them you can contact us at support@snapsaver.co.uk or visit our FAQ’s https://snapsaver.co.uk/support

If you think the Snapsaver App or the Services are faulty or misdescribed or wish to contact us for any other reason, drop our customer service team an email at support@snapsaver.co.uk or write to us at; 65 Village Heights, Gateshead, NE8 1PW.

How we will communicate with you

If we have to contact you we’ll get in touch through the Snapsaver App or using the email address you provided when you registered for the Snapsaver App.

Changes to these Terms

In addition to any price changes as described above, we may need to change these Terms from time to time to reflect changes in law or best practice, or to deal with additional features which we introduce.

We’ll give you notice of any change to these Terms by notifying you when you next start the Snapsaver App. If you don’t accept the notified changes, you will not be able to continue to use the Snapsaver App.

Update to the Snapsaver App and changes to the Service

From time to time we may automatically update the Snapsaver App and change the Service to improve performance, introduce new features, reflect changes to the operating system or address security issues. Alternatively, we may ask you to update the Snapsaver App for these reasons.

If you choose not to install such updates or if you opt out of automatic updates you may not be able to continue using the Snapsaver App and the Services and we will have no liability.

Snapsaver requires you to use the most up-to-date version of your mobile device’s operating system available to you. You may have difficulty accessing the Snapsaver App if you do not and we will have no liability.

Your app store’s terms also apply

The ways in which you can use the Snapsaver App may also be controlled by the rules and policies of the app store from which you downloaded the Snapsaver App. If you are using Apple, this will be the App Store. If you’re on Android, this will be Google Play, or any other Android app store from which you download the Snapsaver App. Where there is a difference between these Terms and the rules and policies of the relevant app store, the appstore’s rules and policies will apply. 

You may not transfer the Snapsaver App to someone else

We’re giving you personally the right to use the Snapsaver App and the Service as set out above (“how you may use the Snapsaver App”).  You can’t transfer the Snapsaver App or the Service to someone else, whether for money, for anything else or for free. And if you sell any device on which the Snapsaver App is installed, you must remove the Snapsaver App first. You must also keep all passwords secure and not provide this information to anyone else.

If someone else owns the phone or device you are using

If you download the Snapsaver App onto any phone or other device not owned by you, you must have the owner’s permission to do so. You’ll be responsible for complying with these Terms, whether or not you own the phone or other device.

We may collect technical data about your device

By using the Snapsaver App or any of the Services, you agree that we can collect and use technical information about the devices you use the Snapsaver App on and related software, hardware and peripherals to improve our products and to provide any Services to you.

We are not responsible for other websites you link to

The Snapsaver App or any Service may contain links to other independent websites which are not provided by us. These sites are not under our control. We haven’t checked or approved (and are not responsible for) their content, and haven’t agreed to their privacy policies (if they have them!).

You’ll need to make your own independent judgement about whether to use any such independent sites, including whether to buy any products or services offered by them.

Licence restrictions

You agree that you will:

  • not rent, lease, sub-license, loan, provide, or otherwise make available, the Snapsaver App or the Services in any form, in whole or in part to any person without prior written consent from us;
  • not copy the Snapsaver App or Services, except as part of the normal use of the Snapsaver App or where it is necessary for the purpose of back-up or operational security;
  • not translate, merge, adapt, vary, alter or modify, the whole or any part of the Snapsaver App or Services nor permit the Snapsaver App or the Services or any part of them to be combined with, or become incorporated in, any other programs, except as necessary to use the Snapsaver App and the Services on devices as permitted in these Terms;
  • not disassemble, de-compile, reverse engineer or create derivative works based on the whole or any part of the Snapsaver App or the Services nor attempt to do any such things, except to the extent that (by virtue of sections 50B and 296A of the Copyright, Designs and Patents Act 1988) such actions cannot be prohibited because they are necessary to decompile the Snapsaver App to obtain the information necessary to create an independent program that can be operated with the Snapsaver App or with another program (Permitted Objective), and provided that the information obtained by you during such activities:
  • is not disclosed or communicated without our prior written consent to any third party to whom it is not necessary to disclose or communicate it in order to achieve the Permitted Objective; and
  • is not used to create any software that is substantially similar in its expression to the Snapsaver App;
  • is kept secure; and
  • is used only for the Permitted Objective;
  • comply with all applicable technology control or export laws and regulations that apply to the technology used or supported by the Snapsaver App or any Service.

Acceptable use restrictions

You must:

  • not use the Snapsaver App or any Service in any unlawful manner, for any unlawful purpose, or in any manner inconsistent with these Terms, or act fraudulently or maliciously, for example, by hacking into or inserting malicious code, such as viruses, or harmful data, into the Snapsaver App, any Service or any operating system;
  • not infringe our intellectual property rights or those of any third party in relation to your use of the Snapsaver App or any Service, (to the extent that such use is not licensed by these Terms);
  • not transmit any material that is defamatory, offensive or otherwise objectionable in relation to your use of the Snapsaver App or any Service;
  • not use the Snapsaver App or any Service in a way that could damage, disable, overburden, impair or compromise our systems or security or interfere with other users; and
  • not collect or harvest any information or data from any Service or our systems or attempt to decipher any transmissions to or from the servers running any Service.

So if your use of the Snapsaver App damages our business or reputation, affects the availability of the Service to others, breaks the law, causes us to incur any legal, tax or other regulatory liability or is malicious, intimidating or threatening (or a reasonable person would consider your conduct unacceptable), we reserve the right to terminate or suspend your use of the Snapsaver App.

Deleting your account and ending your rights to use the Snapsaver App and Services

We will delete your account if you ask us too, or we may terminate your use in accordance with these Terms.

We may end your rights to use the Snapsaver App and Services at any time by contacting you if you have broken these Terms in a serious way. If what you have done can be put right we will give you a reasonable opportunity to do so.

If we end your rights to use the Snapsaver App and Services:

  • You must stop all activities authorised by these Terms, including your use of the Snapsaver App and any Services.
  • You must delete or remove the Snapsaver App from all devices in your possession and immediately destroy all copies of the Snapsaver App which you have and confirm to us that you have done this.
  • We will remove your access to the Snapsaver App and cease providing you with access to the Services.

We will delete any data stored on your account as soon as practicable, and in any event within six months of termination of your account. 

Intellectual property rights

All intellectual property rights in the Snapsaver App and the Services throughout the world belong to us or our licensors and the rights in the Snapsaver App and the Services are licensed (not sold) to you. You have no intellectual property rights in, or to, the Snapsaver App or the Services other than the right to use them in accordance with these Terms.

Our responsibility for loss or damage suffered by you – PLEASE READ THIS SECTION CAREFULLY

If we fail to comply with these Terms, we are responsible for loss or damage you suffer that is a foreseeable result of our breaking these Terms or our failing to use reasonable care and skill, but we are not responsible for any loss or damage that is not foreseeable. Loss or damage is foreseeable if either it is obvious that it will happen or if, at the time you accepted these Terms, both we and you knew it might happen. 

Snapsaver shall not be liable for any savings you might have made, if the partnering business had honoured your discount.

The total amount of our liability to you for any loss or damage you suffer arising out of your downloading and/or use of the Snapsaver App shall be limited to £50.

We do not exclude or limit in any way our liability to you where it would be unlawful to do so. This includes liability for death or personal injury caused by our negligence or the negligence of our employees, agents or subcontractors or for fraud or fraudulent misrepresentation.

If defective digital content that we have supplied damages a device or digital content belonging to you, we’ll either repair the damage or pay you compensation (subject to the above cap). However, we will not be liable for damage that you could have avoided by following our advice to apply an update offered to you free of charge or for damage that was caused by you failing to correctly follow installation instructions or to have in place the minimum system requirements advised by us.

The Snapsaver App and the Services are provided for general information and entertainment purposes only. They do not offer advice or recommendations on which you should rely. Although we make reasonable efforts to update the information provided by the Snapsaver App and the Service, we make no representations, warranties or guarantees, whether express or implied, that such information is accurate, complete or up to date.

The legal stuff!

The Snapsaver App and the Services have not been developed to meet your individual needs. Please check that the Snapsaver App and the Services (as described on the app store site) do what you want it to.

If our provision of the Services or support for the Snapsaver App or the Services is delayed by an event outside our control then we will contact you either in-app or by email as soon as possible to let you know and we will take steps to minimise the effect of the delay. We will not be liable for delays caused by the event.

We may transfer our rights and obligations under these Terms to another organisation. We will always tell you in writing, by contacting you through the email you provided when you signed up for the Snapsaver App, if this happens and we will ensure that the transfer will not affect your rights under the contract.

You may only transfer your rights or your obligations under these Terms to another person if we agree in writing.

These Terms does not give rise to any rights under the Contracts (Rights of Third Parties) Act 1999 to enforce any term of this Agreement.

Each of the paragraphs of these Terms operates separately. If any court or relevant authority decides that any of them are unlawful, the remaining paragraphs will remain in full force and effect.

Even if we delay in enforcing this contract, we can still enforce it later. If we do not insist immediately that you do anything you are required to do under these Terms, or if we delay in taking steps against you in respect of your breaking this contract, that will not mean that you do not have to do those things and it will not prevent us taking steps against you at a later date.

These Terms are governed by English law and you can bring legal proceedings in respect of the products in the English courts. If you live in Scotland you can bring legal proceedings in respect of the products in either the Scottish or the English courts. If you live in Northern Ireland you can bring legal proceedings in respect of the products in either the Northern Irish or the English courts. If you live in Wales you can bring legal proceedings in respect of the products in either the Welsh or the English courts.

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